We take care in preparing and shipping each order to ensure it arrives safely and promptly.
Processing Time
Orders are processed within 7–10 business days (excluding weekends and holidays).
You will receive a confirmation email with tracking information once your order has shipped.
Shipping Methods & Delivery Estimates
We offer standard shipping and, for eligible orders, a USPS Priority Mail upgrade at checkout.
Available shipping options may include:
- Standard/Ground Shipping (estimated 3–7 business days)
- USPS Priority Mail (estimated 2–3 days after dispatch; delivery dates are not guaranteed). Available for eligible orders to the contiguous United States with a total product weight of up to 9.5 lb.
Delivery times are estimates and begin after the order has been processed.
Shipping Rates
Shipping rates are calculated at checkout based on your location, order weight, and selected shipping method. USPS Priority Mail is a paid upgrade: $19 for up to 1.5 lb of products; $23 for over 1.5–2.5 lb; $32 for over 2.5–4.5 lb; and $44 for over 4.5–9.5 lb. Larger orders and destinations outside the contiguous United States use the standard shipping options shown at checkout.
We offer free standard shipping on orders of $75 or more, as indicated at checkout. Promotions or discounts may modify this threshold. Free shipping always applies to standard shipping only. USPS Priority Mail, Priority Mail Express, and any other expedited service are excluded from free-shipping offers and require an additional charge when available at checkout. Selecting a faster shipping service does not shorten our 7–10 business-day processing time.
Shipping Restrictions
At this time, we ship within the United States only.
- P.O. Box addresses are accepted and will be shipped via USPS only
- APO/FPO military addresses are accepted. We do not ship to U.S. territories, including Puerto Rico
Order Tracking
Tracking information is provided for all orders once shipped.
Lost or Stolen Packages
If tracking indicates that a package has been delivered but you have not received it, please contact us.
We will assist in initiating an investigation with the shipping carrier. Final resolution will be determined based on the outcome of the carrier’s investigation.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrectly entered addresses. If a package must be re-shipped, additional shipping charges will apply.
Refused Deliveries
Orders that are refused at delivery will not be eligible for a refund.
If your order arrives damaged, please accept the delivery and contact us in accordance with our Damaged Items policy to initiate a claim.
Delays
We are not responsible for shipping delays caused by carriers, weather, or other circumstances outside of our control.
Multiple Item Orders
Orders containing multiple items will be shipped once all items are available.